Uber Shuts Operations in Nigeria and Uganda With Immediate Effect | Uber has announced the immediate closure of its operations in Nigeria and Uganda. The global ride-hailing company said it reached the decision after a thorough review of its business. Uber started operating in Nigeria in 2014 and entered Uganda two years later.
The company said the decision applies only to the two markets. It stressed that its other operations across Africa would continue. “We remain committed to sub-Saharan Africa, where we continue to see strong growth and opportunity,” Uber said in a statement to the BBC.
Why Uber is leaving Nigeria
Uber’s exit comes as the ride-hailing market in Nigeria faces growing challenges. Drivers have repeatedly complained about low fares on the platform. They have also raised concerns about high fuel costs and commission charges. Following the removal of Nigeria’s fuel subsidy in 2023, operating costs increased sharply. More recently, petrol prices have come under further pressure.
At the same time, Uber has faced strong competition from platforms such as Bolt, inDrive and several local operators. Over its 12 years in Nigeria, Uber expanded beyond traditional ride-hailing. In 2019, it launched a boat service in Lagos to help commuters avoid the city’s severe traffic congestion. However, rising costs have affected the wider industry. Drivers on several platforms have staged protests and industrial action over fares and working conditions.
Uganda also affected
Uber’s departure from Uganda will create a major change for commuters in Kampala. Nevertheless, other ride-hailing companies are expected to fill the gap. These include Bolt, SafeBoda and Faras. The latest announcement also comes as Uber begins a major global restructuring.
Chief Executive Officer Dara Khosrowshahi has announced plans to cut about 10% of the company’s global workforce. The move is expected to affect more than 3,000 employees. Uber has also withdrawn from Ivory Coast and Tanzania within the past year.
Following the latest exits, the company’s African operations will remain focused on countries including Ghana, Kenya, Egypt and South Africa. Uber said it will support employees and drivers affected by the closures. Its help centre will also remain available in Nigeria and Uganda until September 23, 2026, to address outstanding issues.
Uber Shuts Operations in Nigeria and Uganda With Immediate Effect | AviationGhana
